Privacy
Policy

Effective Date: March 6, 2026

New Horizon Janitorial Services
New Horizon Janitorial Services respects your privacy and is committed to protecting the personal information you may provide when interacting with our business. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

We may collect personal information when you contact us, request services, or submit information through forms. This information may include:

  • Name
  • Email address
  • Phone number
  • Business name
  • Service details or messages submitted through forms
  • Any other information you voluntarily provide

We may also collect limited technical information automatically when you visit our website, such as browser type, device type, IP address, pages visited, and general usage information.

How We Use Your Information

New Horizon Janitorial Services may use the information we collect to:

  • Respond to inquiries or service requests
  • Provide quotes or schedule services
  • Communicate regarding services or updates
  • Improve customer service and website functionality
  • Maintain internal business records
  • Comply with legal and regulatory obligations

We do not sell or rent personal information to third parties.

Cookies and Website Usage

Our website may use cookies or similar technologies to improve website performance and understand how visitors interact with the site. Cookies help us analyze website traffic and enhance the user experience. You may choose to disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

Third Party Services

New Horizon Janitorial Services may use trusted third party services to support our business operations. These may include:

  • Website hosting providers
  • Contact form services
  • Website analytics tools
  • Email communication platforms

These providers may have limited access to personal information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards.

California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have certain rights regarding their personal information. California residents may request:

  • Access to the personal information we collect about them
  • Correction of inaccurate information
  • Deletion of personal information, subject to certain legal exceptions
  • Information about how personal information is collected and used

New Horizon Janitorial Services will not discriminate against individuals who exercise their privacy rights.

Do Not Sell or Share My Personal Information

New Horizon Janitorial Services does not sell or share personal information with third parties for marketing or commercial purposes. California residents have the right to request that a business not sell or share their personal information. Although New Horizon Janitorial Services does not sell personal data, residents may still contact us to confirm how their information is handled.

Your Right to Request Access, Correction, or Deletion

California residents may request access to the personal information that New Horizon Janitorial Services has collected about them. You may also request that inaccurate information be corrected or that personal information be deleted, subject to certain legal obligations that may require us to retain certain records. Requests will be reviewed and processed in accordance with applicable California privacy laws.

Data Request and Verification Process

To protect personal information, New Horizon Janitorial Services may need to verify the identity of an individual submitting a privacy related request before processing it.Verification may include confirming identifying details associated with the request. Requests submitted by authorized agents on behalf of individuals may require additional verification.

Data Security

New Horizon Janitorial Services takes reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no internet transmission or electronic storage method is completely secure.

Data Retention

Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy, maintain business records, and comply with applicable legal requirements.

Children’s Information

Our services and website are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

New Horizon Janitorial Services may update this Privacy Policy periodically. Any updates will be reflected on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact: New Horizon Janitorial Services